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Last updated: 01/01/2026
By 1. Introduction
Cash Cortex Competitions Ltd (“Cash Cortex Competitions”, “we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains:
- What personal data we collect
- How and why we process it
- Your privacy rights
- How the law protects you
This policy applies when you use our website, sign up for our services, enter competitions, or interact with us in any other way.
Our website is not designed for children, and we do not knowingly collect information about children.
We may provide additional privacy notices on specific pages or during certain interactions. These notices should be read alongside this policy.
2. Who We Are
Cash Cortex Competitions Ltd acts as the data controller, meaning we determine how and why your personal data is used.
Data Privacy Manager
We have appointed a Data Privacy Manager to oversee compliance with this Policy.
If you have questions or want to exercise your legal rights, you may contact:
Legal Entity: Cash Cortex Competitions Ltd
Data Privacy Manager: Tommy Hall
Email: [email protected]
Postal Address: 11 Cliffdale Drive, M8 4QF
You may also raise concerns with the Information Commissioner’s Office (ICO) at www.ico.org.uk, but we ask that you contact us first so we can attempt to resolve your issue.
Updates to This Policy
We review this Privacy Policy regularly. Any changes will be posted on this page.
Please keep us informed if your personal information changes while using our services.
Third-Party Links
Our website may include links to external websites or services. We are not responsible for their privacy practices.
We recommend reading the privacy policies of any third-party site you visit.
3. The Data We Collect
“Personal data” refers to information that can identify an individual. We may collect the following categories of personal data:
Identity Information
Name, title, username, date of birth, gender, marital status.
Contact Information
Postal address, email address, mobile or telephone number, billing and delivery addresses.
Financial Information
Bank details and payment card information (processed through secure third-party payment providers).
Transaction Information
Details of payments, orders, entries, and other interactions with our services.
Technical Information
IP address, login data, browser type, device information, time zone settings, operating system, and similar technology.
Profile Information
Login credentials, purchase history, preferences, survey responses, and feedback.
Usage Information
How you interact with our website, services, and competitions.
Marketing Preferences
Your choices regarding marketing communications from us and our partners.
We also create Aggregated Data, which does not identify individuals unless combined with other data.
Special Categories of Data
We do not collect sensitive data such as health information, political opinions, biometric data, or criminal records.
Failure to Provide Data
If required data is not provided, we may be unable to:
- Process your order
- Register your entry into a competition
- Fulfil our contractual obligations
You will be informed if this affects your participation.
4. How We Collect Your Data
We obtain personal data in several ways:
Directly From You
When you:
- Enter competitions
- Create an account
- Request marketing updates
- Contact us
- Purchase goods or services
- Fill in any forms
Automatically Through Technology
We use cookies and tracking tools to collect information about your device and browsing behaviour.
(See our Cookies Policy for details.)
From Third Parties
Such as:
- Analytics providers (e.g., Google)
- Advertising platforms (e.g., Facebook)
- Payment processors (e.g., Trust Payments)
5. How We Use Your Personal Data
We only process your data when legally permitted. Most commonly, we rely on:
- Contractual necessity — to provide services or products
- Legitimate interests — for business administration and service improvement
- Legal obligations — for compliance, taxation, fraud prevention
- Consent — only for certain marketing activities
Examples of How We Use Your Data
| Purpose | Data Used | Legal Basis |
| Registering you as a customer | Identity, Contact | Contractual necessity |
| Processing orders and payments | Identity, Contact, Financial, Transaction | Contract; Legitimate interest (recovering debt) |
| Managing our relationship with you | Identity, Contact, Profile | Contract; Legal obligation; Legitimate interest |
| Entering competitions and prize draws | Identity, Contact, Usage, Profile | Contract; Legitimate interest |
| Running and improving our website | Technical, Usage | Legitimate interest |
| Marketing and personalised offers | Identity, Contact, Profile, Usage | Legitimate interest |
| Publicity for winners (optional) | Identity, Contact | Consent (except where ASA requires proof of winner) |
If you win a prize, we may request additional information to verify your identity and deliver your prize.
Publicity for Winners
Winners may be invited to appear in promotional content. Participation is optional.
If you decline publicity, we may still need to provide your details to the Advertising Standards Authority (ASA), as legally required.
Marketing Communications
You will receive marketing from us if:
- You entered a competition
- You purchased a service
- You requested information
- You didn’t opt out
You may opt out at any time by contacting us or using links provided in emails/SMS messages.
6. Sharing Your Information
We may share your personal data with:
- Regulators such as HMRC or ASA
- External service providers (payment processors, IT suppliers, marketing platforms)
- Business partners assisting with competition operations
- Potential buyers, if our business undergoes sale or restructuring
All third parties must follow the law and respect the confidentiality of your data.
7. International Transfers
Some service providers operate outside the UK.
When transferring personal data internationally, we ensure protection through:
- Approved adequacy decisions
- UK-approved contractual safeguards
You may request more information about international data transfers by contacting us.
8. Data Security
We implement a range of security measures to:
- Prevent unauthorised access
- Protect data from loss or misuse
- Restrict access to authorised personnel only
We have procedures in place to respond to suspected data breaches.
Where legally required, we will notify affected individuals and the ICO.
9. Data Retention
We retain personal data only for as long as necessary to:
- Deliver services
- Meet legal, tax, or regulatory requirements
- Resolve disputes or defend legal claims
When no longer needed, data will be deleted or anonymised.
You may request more information from our Data Privacy Manager.
10. Your Rights
Under UK data protection law, you have the right to:
Access
Request a copy of the personal data we hold about you.
Rectification
Ask us to correct inaccurate or incomplete data.
Erasure
Request the deletion of your data in certain situations.
Restriction
Ask us to pause processing of your data.
Objection
Object to data processing based on legitimate interests or for direct marketing.
Data Portability
Request a machine-readable copy of your data to transfer to another provider.
Withdraw Consent
Where consent is required, you may withdraw it at any time.
We may need to verify your identity before responding.
We aim to respond within one month
Examples of How We Use Your Data